Sessions

At Claims Education Conference we are dedicated to sessions that are real-life and contain meaningful information that can be put into place right away. We have no Keynote speakers and no boring panel discussions.

The sessions listed to the right are from the 2019 Claims Education Conference. We will be adding 2020 session titles in the coming weeks.

If you have a request for a certain topic, or would like to recommend a speaker, please contact Carl Van at CarlVan@InsuranceInstitute.com or 504-393-4570.

Negotiation Skills - Being Persuasive AND Pleasant
Risk Management: Loss Prevention in the Restaurant Industry
Policy Interpretation: Understanding the three coverage qualifiers
Best Practices for Processing Salvage
The 5 Standards of Great Claims Organizations
Agents as our Partners
Getting the Customer Survey Scores You Deserve
Employee Performance Issues
Vehicle Investigation and Recovery Program
Team Building Games
Motivational Skills - One Size Fits One
Managing for Success: Getting it right from the start
Free Services and Free Training
Successful Management of Commercial Motor Vehicle Accident Litigation
Ethics for Insurance Professionals
Now I Get It - Understanding Insured Contracts under a CGL
Inventive and Effective Strategies for Settlement of Small Claims
Handling a Claim in Anticipation of Litigation
First Party Claims Handling and Insurer Bad Faith
Employment Law Update
Tips for Success from Insurance Claims Industry Leaders

Diamond Sponsor: Gold Sponsor:

Sessions

Diamond Sponsor:
Gold Sponsor: