Sessions

At Claims Education Conference we are dedicated to sessions that are real-life and contain meaningful information that can be put into place right away. We have no Keynote speakers and no boring panel discussions.

If you have a request for a certain topic, or would like to recommend a speaker, please contact Carl Van at CarlVan@InsuranceInstitute.com or 504-393-4570.

Negotiation Skills - Being Persuasive AND Pleasant
Risk Management: Loss Prevention in the Restaurant Industry
Policy Interpretation: Understanding the three coverage qualifiers
Best Practices for Total Loss Handling
The 5 Standards of Great Claims Organizations
Agents as our Partners
Getting the Customer Survey Scores You Deserve
Employee Performance Issues
Vehicle Investigation and Recovery Program
Team Building Games
Motivational Skills - One Size Fits One
Managing for Success: Getting it right from the start
Free Services and Free Training
Duty to Defend Broader than the Duty to Indemnify
Panning for Subrogation Gold: How to Recognize and Pursue Valuable Subrogation Claims
The Daubert Challenge: Lessons Learned from Fighting the Motion to Exclude
Emerging Issues for the Claims Professional
Medical Canvassing
Employment Law Update
Social Media in the Evaluation of Insurance Claims