Fundamental Claims Handling: Applying Basic Claim Principles to Current Technology
The insurance industry has experienced an increase in technology in the claim process, which has led to more specialization of tasks and emphasis on data entry. The foundations of our industry have not changed much; however, they may not be receiving the attention they deserve.
In this session, you will apply basic claim principles to common claim situations. Through examples, you will experience how to be more efficient, reach more accurate claim decisions, and reduce conflict. We’ll demonstrate how application of fundamental claim principles leads to greater job enrichment for the claim professional.