Negotiation Skills - Presenting Settlement Figures the Right Way

The very best claims negotiators know that how you present your settlement figure to the customer is just as important as the figure itself.  In fact, many skilled negotiators will tell you that by the time you actually provide the dollar figure to your customer, they should already be convinced that it is fair.  In the session you will learn the nine-step process of making an opening statement as part of the settlement negotiations.