The Claims Education Conference is on hiatus. We hope to return in future years and will post any updates on future dates here. Any American Educational Institute designee or current student, please reach out to Corinn McBride at or 800-631-8183 for more information on the new conference partnership with the National Association of Subrogation Professionals and details on the 2024 Annual Conference.

Thank you all for 18 fantastic conferences!
The 18th Annual Claims Conference 2023 What to Expect
Choose from 3 Tracks, 23+ sessions
aei conferment & group dinner
optional activities

Quick Details

A conference dedicated to improving the level of claims professionals

We look forward to returning to New Orleans for the 18th Annual Claims Education Conference, which is presented by the International Insurance Institute, Inc. (III), American Educational Institute (AEI), and The Society of Claim Law Associates.

Since its inception in April 1998, International Insurance Institute has delivered more claims specific training, to more companies, in more countries, than any claims training company in the world. In-person courses by III have been delivered in-person, on-site to over 265,000 claims professionals worldwide.

American Educational Institute and The Society of Claim Law Associates, your partners in claims law education, are committed to helping claims professionals increase their claims law knowledge and to stay current with the latest claims and legal issues. The conference also provides recognition for new AEI designees.

Attending the conference will allow you access to targeted sessions focusing on legal and coverage issues all presented by leading technical experts and nationally recognized insurance defense attorneys.

Event Venue
Hilton New Orleans Riverside

Two Poydras Street
New Orleans, LA 70130


May 2nd - 5th, 2023


Carl Van
Dave Vanderpan
Teresa Headrick
David Alfini
Jarred Dichek, Esq.
Matt Hawk
Lee Herman
Ken Oliver, Esq.
Allan Rotlewicz, Esq.
Matt Sekits, Esq.
Mark Solomon, Esq.
Robert Cretel
Duncan Fobes, Esq.
Robert Barton, Esq.



Presented By

American Educational Institute (AEI), established in 1969, is the premier provider of self-study programs in insurance claims law. Courses are practical, flexible, and interactive. Programs in: Legal Principles, Liability, Property, Workers’ Compensation, Fraud Investigation and Defense, and Automobile lead to industry-recognized designations including AEI’s highest, the Senior Claim Law Associate (SCLA). Courses are approved for continuing education credit toward adjuster license renewal in many states and college credit by the National College Credit Recommendation Service.

International Insurance Institute, Inc. (III) provides claims training and a variety of other superior services dedicated to the enhancement of the insurance industry. Their goal is to assist the claims environment in its many highly technical and ever changing methods of operation via their analysis recommendation and educational processes.

III strives to deliver information and education that is enlightening and useful. They not only assist in identifying needs, but develop procedures and training to facilitate immediate and significant improvement. With a track record of in-depth claims experience, they are committed to servicing the needs of their customers from beginning to end as no other individual company can. From initial needs analysis to flowcharting procedures; from workflow documentation to improvement design; from program improvement development to implementation and monitoring; from training course development to facilitation, International Insurance Institute, Inc. will be there to fulfill their customer’s needs and exceed expectations.

The Society of Claim Law Associates (Society) is an organization of insurance claims professionals who have earned claims law designations from American Educational Institute (AEI). The mission of the Society of Claim Law Associates is to promote claims professionalism through education, improve the level of understanding, knowledge, and expertise of its members in the area of claims law and provide a forum for the exchange of information and ideas relating to claims law. The Society will help to establish, maintain, and promote a level of professionalism among its members through its activities and encourage and assist others to become the most proficient and knowledgeable claims professionals they can be.

Conference Philosophy

This is a straight-forward, educational conference. The focus is on claims training and you WILL leave learning what you came to learn.

ALL programs are presented by professional trainers who will speak on the subject you came to hear, give you information that you can use, and make it interesting enough for you to remember. This conference will provide high-level training away from the office where claims professionals will be able to focus on high-quality performance, enabling them to work more efficiently and provide superior customer service.

We have also built in some great recreational activities during the conference. Thursday afternoon you can choose from a cooking class or a swamp tour, or you may choose to explore the French Quarter, ride the streetcars, play a hand at Harrah's or just do as the New Orleanians do: Indulge, Savor and Celebrate!

We look forward to welcoming you to our home town of New Orleans May 2-5, 2023!



6221 S. Claiborne Ave. Ste. 639
New Orleans, LA 70125
Questions? Contact Lisa at 612.868.3650 or