See below for additional conference information such as exhibitors and activities

 AEI Designation Conferment

The new AEI designees and Silver and Gold Award recipients are invited to attend the AEI Designation Conferment along with their registered guest. AEI designees and award recipients to be recognized include those registrants who earned a designation between January 1, 2022 and April 10, 2023 and who register to attend the conference on or before April 10, 2023. If you have any question whether you are a recipient, please contact an AEI Representative at before noon on May 3rd 2023.

 Continuing Education

Although not guaranteed, we are applying for continuing education in Louisiana, Texas and Florida for select technical sessions. Please indicate on the registration form if you are interested in continuing education credits (adjusters credits only) in Louisiana, Texas, Florida or all three.

Additional Information regarding CE credits:

State departments of insurance regulate the CEU program for the insurance industry and require adherence to certain rules as a prerequisite to the receipt of CEU credit for adjusters. Florida, Louisiana and Texas CEU credit will be available for select sessions. To obtain credit, attendees must register at the Registration Desk and obtain a packet containing all of the rules, list of all courses approved for CEU credit, and required forms. It is imperative each attendee sign their name on the class roster and must be validated by the classroom volunteer at each class attended upon entry and exit of each class. Each attendee is responsible for providing the necessary documentation to the SCLA by the required date provided in the CEU packet or credit may be forfeited.

Questions regarding CEU credit while at the Conference should be directed to a member of the Conference Staff who will be available at the Registration Desk. Questions regarding continuing education credit after the Conference should be emailed to


Accelerated Adjusting LLC is a Third Party Administrator and Independent Claims Adjusting firm specializing in providing efficient and accurate loss adjusting services for public entities, commercial middle and global market insurers and property insurance carriers. We operate primarily throughout the Southeast and Midwest, with catastrophe teams available nationwide.

In addition to our loss adjusting services, we also host a claims adjusting educational platform with over 100 hours of coursework related to construction methodology and materials, mitigation standards, commercial property, residential property and auto estimating practices. the platform offers several certifications based on demonstrated knowledge and proficiency, and offers in excess of 40 hours of continuing education credits in several states.

AdjusterPro® is the nation's leading online training and licensing provider for prospective and current independent claims adjusters. AdjusterPro offers Pre-licensing, Exam Prep, Continuing Education (CE), and Xactimate courses, all delivered virtually through its online classroom.

Through its corporate platform, carriers and IA Firms can also take advantage of AdjusterPro’s course offerings. AdjusterPro offers centralized licensing and administration for large organizations seeking to manage their adjuster licensing needs in one portal, tailored uniquely for their teams.

All-Lines Training by AdjusterPro is our line of courses dedicated to producer/agent training. All-Lines Training fills the need for efficient and effective online producer licensing and CE from our same trusted enterprise-level platform. Learn more about our resources for your team at and

American Educational Institute, established in 1969, provides self-study courses in coverage and claims law. Students learn to identify legal issues and apply them in their everyday claim handling, to make better decisions based on the law. Programs of study include: Legal Principles (a foundation program in the law), Liability, Property, Automobile, Workers' Compensation and Fraud. Professional designations are earned upon program completion, culminating in the Senior Claim Law Associate (SCLA), AEI's highest designation.

Announcing an evolutionary appraisal service in partnership with Latitude Subrogation Services! Inspection Connection can service claims in hours vs. days or weeks. Estimates can be completed via SMS text tool with your clients!

With either the Physical Inspection or Desk Review, Inspection Connection offers full service Specialty claims handling. Estimate creation, review and consultation, salvage disposition and evaluations are all available from Inspection Connection on motorcycles, RV’s, heavy trucks and equipment.

Whatever physical damage vehicle claim you have, Inspection Connection has a subrogation solution. Property damage estimate review, quality assurance review and ensuring accuracy for indemnity exposure. Negotiation with adverse carriers is an option for some clients. Subrogation is available for all vehicle types, personal lines or commercial.

  • We involve our clients from the beginning to design QA standards that meet the clients’ needs.
  • We encourage client reinspections with our managers and directors.
  • We provide unique online tools that allow clients to conduct remote reinspections assuring we are good custodians of your indemnity dollars.
  • We actively solicit client feedback.

Our system generates automated service level notifications to appraisers, managers and directors throughout the claim process to assure service level agreements are met. Our management and staff share the responsibility for product quality. Our Quality Control System is designed to ensure that all processes and procedures meet or exceed established industry and our client’s guidelines. All processes and procedures are documented to assure quality and consistency by our team. This allows us to assure compliance with both our client’s expectations as well as complex regulatory requirements.

International Insurance Institute, Inc. provides a variety of superior services dedicated to the enhancement of the insurance industry. Our goal is to assist the claims environment in its many highly technical and ever changing methods of operation via our analysis recommendation and educational processes.

Kubicki Draper was founded in 1963 and emerged as a defense litigation boutique, comprised of a select team of trial lawyers known for their high professional legal standards and ethics. In response to the growing needs of its clientele, the firm began expanding in the early 1980's and, today, is a diverse, full-service law firm providing trial, appellate, coverage, commercial and real estate transaction services. With twelve offices, and over 200 attorneys, Kubicki Draper is well-positioned to effectively represent its clients throughout the State of Florida, in the southern parts of Alabama, Georgia and Mississippi. The firm prides itself on being client-focused and using resources effectively and efficiently to provide value. It also prides itself on being committed to fostering an environment of equal opportunity and is proud to be RING Certified – the new gold standard in identifying, promoting and celebrating organizations that support diversity, equity and inclusion. For more information about our firm and team, please visit our website, and/or contact the firm's President, Brad McCormick, (305) 982-6707 /

Latitude provides a wide variety of services such as Subrogation Management, Identification Programs and Salvage Administration.

In the area of Subrogation Management, Latitude will analyze customer's claims business and industry benchmarks in order to target the best recovery goals. They have extensive experience handling auto, property and workers' compensation subrogation claims in all 50 states.

Identification Programs include finding opportunities in customer's open, pending and closed claims. They can review a customer's First Notice of Loss or First Report of Injury and help to determine their next steps to identify and preserve more subrogation opportunities. Reviewing closed files can also reveal missed subrogation opportunities.

In the area of Salvage Administration, because subrogation and salvage recoveries are reported together on Schedule P of the National Association of Insurance Commissioner reports, Latitude has created a dedicated unit that handles the administration of salvage titling. This helps streamline the related transactions associated with total loss vehicles and specialty vehicle salvage.

MacroPro, Inc is a document retrieval service for all your claims and litigated needs.

  • We secure records for all lines of insurance
  • Provide subpoena prep and services nationwide and from one state to another.
  • We have successful secured records from every state and from over 33 countries.
  • Our turn-around time is unmatched
  • Our in-house nurses provide medical summaries.

Contact us at 800-696-2511 or

Founded in 1990, Matthiesen, Wickert & Lehrer, S.C. ("MWL") is a national subrogation law firm. MWL coordinates a National Subrogation Recovery Program involving representation of over 250 insurance carriers, TPAs, and self-insured entities in all lines of subrogation including automobile, Med Pay/PIP, transportation and cargo, workers' compensation, property and casualty, inland and ocean marine, ERISA, product liability, hospital liens, and group health and disability. With offices throughout the U.S., and attorneys licensed in numerous states, MWL is well-positioned to serve the insurance industry directly. If needed, MWL also has a local counsel network of contracted law firms strategically located throughout North America that stand ready to assist. Visit MWL's website at for a plethora of complimentary subrogation resource tools, such as 60+ subrogation charts covering a variety of topics for all 50 states, recorded subrogation webinars, laws by state map, and more.

The National Association of Subrogation Professionals (NASP), a not-for-profit trade association, was established in November 1998 to meet the needs of the subrogation industry and to provide educational opportunities for insurance professionals. Today, NASP's top priority still is providing continuing legal education, training and networking opportunities for subrogation professionals whether they are insurance claims professionals, litigators, experts, collection vendors, or other service providers.

Paul Davis is a franchise organization that provides services to cleanup and repair damage to residential and commercial properties due to water, fire, mold, storm or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises in the United States and Canada. Our headquarters is located in Jacksonville, Florida, as well as our National Training Center, where Paul Davis professionals are certified in the areas of emergency restoration, reconstruction and remodeling. Paul Davis puts people and property first throughout the recovery process.

Paul Davis is known for its innovation and pioneered many processes and services that have helped shape the property damage restoration industry, including the following.

  • Collaborated with the insurance industry to more efficiently service policyholders in cleaning up and restoring property damage
  • Introduced the use of computerized estimating and line item pricing when estimating jobs
  • Built a computerized system to measure, monitor and verify water losses
  • Offered a performance warranty to insurance companies and continue to do so today

Our 50-year heritage is one of innovation, resourcefulness, empathy, and outstanding customer service. The Paul Davis franchise network focuses on delivering the highest quality services in the communities, towns and cities across North America, having created a synergy of excellence, expertise and experience that is second to none. Our passion for quality drives everything we do.




Wednesday Lunch

 Exhibit Opportunities

Get your products and services in front of key industry professionals by reserving an exhibit space. All conference meals will take place in the exhibit hall as well as the popular opening reception allowing for plenty of time to promote your business and network with attendees.

EXHIBIT SPACE - $1,795 (if signed up by 3/31/23) includes one exhibit space with a 6-foot draped table, one complimentary conference registration (1 person from the exhibiting company allowed in the exhibit hall and can attend sessions), reduced registration fee of $250 for second representative, and post-conference attendee list. Additional personnel must register separately and pay full registration fee. (Note: Exhibit space is limited and subject to availability).

Click here to view the 2023 Exhibit Hall Layout

Save $100 off exhibit space fee if you sign up by 03/31/23!

 Sponsorship Opportunities

We have several sponsorship opportunities in a variety of price ranges - there is something to fit every budget!

Event Sponsorships

All Sponsorships below include one complimentary registration to the conference.

WEDNESDAY LUNCH: $2,500 Sponsor will be recognized with signage on the tables. (SOLD)

OPENING RECEPTION SPONSOR: $2,500 Sponsor will be recognized with signage and on drink ticket that will be given to all attendees.

WEDNESDAY, THURSDAY OR FRIDAY BREAKFAST: $2,000 What better way to start the day than with a wholesome breakfast! Sponsor will be recognized with signage on the tables.

 Dress Code

Dress for the conference is casual to business casual (just be comfortable).

Business casual dress typically includes slacks or khakis, dresses or skirts, dress shirt or blouse, and open-collar or polo shirt. Company logo shirts are encouraged. Jeans and dress shorts are fine.

Suits, ties and sport coats are discouraged, even for our exhibitors and speakers. This is New Orleans. Relax!

It can be helpful to dress in layers as the outside temperatures may be very warm, but the conference rooms are kept cool.


Although the sessions, education and designation ceremony are all important components to the Claims Education Conference, we like to offer plenty of opportunities for social gatherings and networking where the casual exchange of ideas can be very valuable to the learning process. We hope you will consider joining us for some of the activity options that follow.

Group Dinner - Meril's
Wednesday, 5:45 pm – 9:00 pm

Join us for a group dinner at Meril, Chef Emeril Lagasse's latest concept and fourth restaurant in New Orleans. Named after his daughter and located in the Warehouse District, Meril showcases some of Lagasse's favorite dishes like Gulf Fish Tacos and Korean Chicken Wings. Participants will order off the menu and pay for their own meal. Sign up times will be available at the conference registration desk, but please indicate on your conference registration form if you plan to participate so that we reserve the appropriate amount of seating.

Airboat Adventures Swamp Tour
Thursday, 12:45 pm - 5:15 pm

Join us for a high speed Airboat Ride and Louisiana swamp tour. You'll be touring 20,000 acres of tidewater cypress swamp. It’s a dynamic ecosystem supporting many types of aquatic and moist-soil vegetation, as well as a diverse wildlife population. You will be immersed in some of the most beautiful scenery in the world as you go through the swamp and into the bayous lined with moss-draped cypress and tupelo-gum trees. During your nearly two-hour tour you’ll have opportunities to see alligators, snakes, turtles, egrets, herons and ibis, and sometimes hawks, owls and bald eagles. $90 per person.

Jazz Cruise on the Creole Queen Riverboat
Thursday, 6:45 pm - 9:00 pm

Step back into the glamour and romance of the riverboat era with a jazzy cruise. Experience the lively sounds of the amazing live jazz band while enjoying a classic New Orleans cocktail. Take in the sweet Mississippi River breezes on the promenade deck as the city skyline slips by under a canopy of stars. This cruise is pure New Orleans! You can choose to register for the cruise only, or the cruise and lavish Creole buffet dinner held in the elegantly appointed dining room.
$90 per person, includes Creole buffet dinner. $50 per person cruise only - no dinner. Cash bar available.

Post Conference
New Orleans Jazz Fest
Friday, May 5th - Sunday, May 7th

Come for the conference, stay for the New Orleans Jazz and Heritage Festival on May 5th, 6th and 7th. Extended discounted conference hotel pricing available Friday, May 5th - Sunday, May 7th (limited rooms available).

Performers in 2022 included Stevie Nicks, Red Hot Chili Peppers, The Who, Jimmy Buffett, Lionel Richie, Norah Jones, Ziggy Marley, Melissa Etheridge, The Black Crowes, Boz Scaggs, Randy Newman, Chris Isaak, Samantha Fish and 140 more musical acts.

The conference ends at 11:30 a.m. on Friday, so plenty of time to get to the festival and enjoy the day's events. This is not a conference organized activity. If interested, please purchase Jazz Fest tickets through the Jazz Fest website.



6221 S. Claiborne Ave. Ste. 639
New Orleans, LA 70125
Questions? Contact Lisa at 612.868.3650 or